1
What Information We Collect
Opening an account and using our services at GamesClub requires certain personal information. We collect only what is strictly necessary to provide those services.
| Data Type |
Purpose |
Mandatory |
| Name & Date of Birth | Identity Verification & Age Confirmation | Yes |
| Mobile Number | Account Registration & Communication | Yes |
| Email Address | Notifications & Recovery | Yes |
| National ID Card | KYC Verification | On withdrawal |
| Mobile Banking Number | Payment Processing | In Transactions |
| IP Address & Device Information | Security & Fraud Prevention | Automatic |
GamesClub never stores your password or full payment card number.
2
How Your Collected Data Is Used
At GamesClub, your information is used only for the specific purposes outlined below — nothing more.
- Creating and managing your account.
- Processing deposits, withdrawals, and other financial transactions.
- Preventing fraud, money laundering, and unauthorized access.
- Informing you about promotional offers and bonuses (with your consent).
- Providing customer care and support.
- Analyzing data to improve your platform experience.
- Fulfilling legal obligations.
If you no longer wish to receive promotional emails or SMS, you can opt out at any time by contacting support.
3
How Long Your Data Is Retained
GamesClub does not retain your data longer than necessary. Data is kept while your account is active. After account closure, the following retention periods apply:
- Financial transaction records: 5 years (legal requirement).
- KYC documents: up to 3 years after account closure.
- Login logs and IP records: 12 months.
- Customer support records: 2 years.
Once the above retention periods expire, your data will be securely deleted or anonymized.
4
Sharing Data with Third Parties
GamesClub never sells your data. However, limited information may be shared in specific circumstances:
- Payment Processors: Payment providers including bKash, Nagad, and Rocket receive only the information necessary to process your transactions.
- KYC Service Provider: Authorized organizations for identity verification.
- Law Enforcement: Under a court order or valid legal claim.
- Technical service providers: Hosting and analytics services (data shared in anonymized form).
Before working with any third party, GamesClub reviews their privacy policy and enters into a formal agreement.
GamesClub never shares your data with advertisers, data brokers, or any third party for commercial purposes.
5
Cookie & Tracking Policy
GamesClub's website and app use cookies — small text files stored on your device that help improve your browsing experience.
- Essential cookies: Essential for login sessions and security.
- Functional Cookies: To remember your preferences and language settings.
- Analytics cookies: For collecting anonymous site usage statistics.
You can disable cookies through your browser settings. However, turning off essential cookies may cause certain features of the site to stop working.
GamesClub does not use third-party advertising tracking cookies.
6
Security Measures
GamesClub uses industry-standard security technology to keep your data safe.
- 256-bit TLS/SSL encryption across all data transfers.
- Two-Factor Authentication support.
- Automated fraud detection system.
- Regular security audits and vulnerability assessments.
- Server data backup and disaster recovery planning.
- Restricted staff access — only authorized personnel can view your data.
Use a strong password to protect your account and never share it with anyone.
7
Your Rights Over Your Information
GamesClub believes you should have full control over your own information. You have the following rights:
- Right to Access: You can find out what information we hold about you at any time.
- Right to Rectification: You can correct any inaccurate or incomplete information.
- Right to Deletion: After account closure, you may request deletion of any data held beyond the legal retention limit.
- Right to Restrict Processing: You can restrict how your data is used for specific purposes.
- Right to Data Portability: You can export your data in a standard, portable format.
- Right to Object: You can opt out of marketing communications at any time.
To exercise any of these rights support@gamesclub.wsEmail us at. We will respond within 30 days.
8
Children's Privacy
GamesClub is strictly for users aged 18 and above. We do not knowingly collect any data from children or minors.
If we hold any data belonging to a minor, it will be deleted immediately and the account closed upon a guardian's request.
If you suspect your child is using GamesClub, please contact us at support@gamesclub.ws.
9
Changes to the Privacy Policy
GamesClub may update this Privacy Policy from time to time. For any significant changes, you will be notified in advance via your registered mobile number or email.
- Minor updates are communicated by refreshing the date at the top of the page.
- For major changes, a notification will be sent 7 days in advance.
- Continued use of the platform after any changes takes effect will be considered acceptance of the updated policy.
Check this page regularly to stay up to date with our latest policy.
10
Contact & Complaints
GamesClub's support team is always ready to help with any privacy-related questions, requests, or complaints.
- Email: support@gamesclub.ws
- Response Time: Typically within 24–48 hours.
- Data Request: Requests are processed within 30 days.
Use the subject line "Privacy Request" in your email — this helps us process your request faster.